For many of us, the most difficult word to say is one of the shortest and easiest in the vocabulary: No. Go ahead, say it aloud: No.
No - simple to pronounce, hard to say. We're afraid people won't like us, or we feel guilty. We may believe that a "good" employee, child, parent, spouse, or Christian never says no.
The problem is, if we don't learn to say no, we stop liking ourselves and the people we always try to please. We may even punish others out of resentment.

